SADDLE UP, 70% TRADE IN PROGRAM POLICY
Customers who have previously purchased a saddle from Saddle Up are eligible for our 70% trade-in program. If you've bought a saddle from Saddle Up and your needs have changed, you can upgrade to a new or used saddle owned by Saddle Up (consignments not included) and apply 70% of the original saddle's purchase price towards the new saddle. The total cost of the new saddle must be higher than the cost of the saddle that was previously purchased in order to qualify for this 70% trade.
SADDLE UP, HOLDING POLICY
Saddle Up will hold a requested item for 72 hours. After this time period, the item will be put back on the floor for sale.
SADDLE UP, SPECIAL ORDER POLICY
Saddle Up requires 1/2 down for any special order. If the special order is cancelled for any reason, the customer will be responsible for a 20% restocking fee.